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OPERATIONS MANUAL
PROCEDURES IN CASE OF AN EMERGENCY Text and/or call Sara, the Studio Manager at 510. 978.2275. Should you not reach the Studio Manager, contact the Studio Director at 510.541.4803. Call 911 when appropriate. SOFTWARE PROGRAMS Being an employee of Mountain Yoga requires three different online software programs:
COMPENSATION Teachers are paid a base hourly wage plus a per student rate for classes. The same hourly rate is paid for mandatory trainings, meetings and studio events. Pay is based on the teacher clocking in and out using Mindbody. Staff is paid every other Friday by check or direct deposit (your preference.) Staff perks :
ATTENDANCE, TIME OFF + SUBS As a Mountain Yoga employee, you are expected to be punctual and consistent in attendance. We ask that absences be carefully considered, and subs be arranged according to the procedures below. Absences of longer than two weeks or excessive absences must be approved by studio management. Tardiness We realize traffic, weather or internet conditions may cause an employee to be late occasionally. However, employees are expected to plan for problems and to allow for extra time to commute or connect to work. If an employee cannot report to work as scheduled, they must notify their supervisor no later than 15 minutes prior to their regular starting time. This notification does not excuse the tardiness but simply notifies the supervisor that a schedule change may be necessary. Absence “Absence” is defined as when an employee is unavailable for work as assigned/scheduled. There are typically three types of absences:
Statuary Leave. The California Family Rights Act (CFRA) provides eligible employees the opportunity to take unpaid, job-protected leave for certain specified reasons. For more information regarding leave under this policy, employees should contact the Studio Manager. Mandatory Attendance at Studio Events Teachers are required to attend studio special events, such as Member Appreciation Parties for which they will be compensated. Typically, these events are limited to an annual Member Picnic and an Open House. SCHEDULE CHANGES + RESIGNATIONS Schedule changes. New hires are asked to commit to the schedule for which they were hired for a minimum of three months before requesting a schedule change. A two-week minimum is required to accommodate any schedule change requests from existing staff teachers. A schedule change includes a change in day, time or title of class. We will work cooperatively with teachers to make changes that we believe will be beneficial to the studio and teacher, however there is no guarantee that schedule change requests can or will be accommodated. Resignation/Termination from Employment Two weeks notice is preferred prior to resignation. Because finding suitable replacement teachers is challenging, we request two weeks notice for each class being left if possible. For example, resigning from one class = 2 weeks notice; 2 classes = 4 weeks notice, etc. In addition, we ask that teachers share thoughts with us about potentially leaving prior to their resignation. Our door is always open, we want to hear from you. When resigning, we ask that a formal letter of resignation be mailed or emailed to the Studio Manager including 1) date of the last class to be taught, and 2) the cause for resignation. We welcome any constructive feedback you can offer management at that time. Students are dramatically affected by a teacher leaving, so we ask that your announcing your resignation be discussed first with the Studio Manager to determine the best timing and messaging of the announcement. Your final paycheck will be issued on the last day of work. When an employee is terminated (i.e., a result of performance or attendance problems, misconduct, etc.) no notice or pay in lieu of notice is available. Upon termination, earned wages shall be immediately paid upon the demand of the employee. Upon separation from employment, for any reason, all Mountain Yoga property must be returned, including fitness equipment, key cards, keys, etc. CLASSES PROCEDURES How to Clock In/Out Using Mindbody Your pay is based on time records from clocking in and out. You must clock 15 minutes prior to class and clock out once students have left (no longer than 15 minutes following the end of class.)
How to use Zoom a class:
If you have any questions email the Studio Manager at info@m-yoga. How to check the roster and/or sign someone into class
BLISS IN-PERSON/HYBRID CLASSES Held at Bliss Fitness located at 4268 Broadway, Oakland, 2nd Floor There is plenty of street parking. There is also a lot next to Bliss that officially belongs to the building next door, but is always empty and we are told "never checked." Please let us know if this is not the case. Studio opening:
Clock In + Out
Zoom setup
Studio closing:.
Oakland Yoga Studio (OYS) is located at 4 Yosemite, cross street Piedmont Ave. Studio opening:Use key to unlock the gate to the building
Wifi Info
Clock In + Out
Studio closing:
OUTDOOR CLASSES Outdoor classes are offered on an incidental "pop-up" basis and are held on the roof of the Montclair Garage in Montclair Village. |