Questions About Our New Registration System Here's what to expect.
Next week you'll receive an email from Momence.
You can sign into classes through this coming Monday, August 3 using Mind Body — after that you'll be signing into class using Momence.
Have more questions? Read on, or write us in the chat box below.
- click the link
- create a new password
- sign a new waiver
- that's it.
You can sign into classes through this coming Monday, August 3 using Mind Body — after that you'll be signing into class using Momence.
Have more questions? Read on, or write us in the chat box below.
The week of August 3 we'll be switching to a new registration system called Momence.
Our old system has served us well over the years, but it was becoming harder and harder to use. We've found one we think you're going to find much simpler.
What will be easier?
It will now be easier to:
- Sign up for and cancel classes.
- Keep track of your memberships and class cards.
- Update your account information.
- We'll also be telling you about some fun new things you can do.
When is this happening?
We'll be making the switch sometime next week.
The day we make the switch, you'll receive an email from Momence. Just click the link, create a new password, and sign a new waiver. That's it.
Do I need to create a new account?
No.
When you receive your email from Momence, simply click the link, create a new password, and sign a new waiver.
All your Mountain Yoga records, including your memberships, class cards, class history, and payment information, will already be waiting for you.
When signing in for the first time take note of the login email you have been using for Mind Body — it might be an old email address you've stopped using for other parts of your life.
Will I lose any of my information?
No.
We'll be transferring all of your Mountain Yoga records to the new system.
Will your website change?
Not really.
The Mountain Yoga website will look the same. The only difference is that when you sign up for a class or workshop, you'll be using our new registration system.
Will Zoom class login change?
No.
You'll continue using the same Zoom link of https://zoom.us/j/7930730389 and the same passcode (DOYOGA) you've always used for each and every zoom class you attend.
What about ClassPass?
We're still working out a few details and will update this page before we make the switch.
I didn't receive the email. What should I do?
First, check your spam or junk folder.
If you still don't see it, just email Sara and she'll help you get set up.
I'm worried, I'm not very good with tech or computers.
You're not alone.
If you'd rather talk to a real person, contact our studio manager, Sara. She'll be happy to help.
Will class recordings still be available?
Yes, although recordings wil be suspended for a short time while we are managing this transition. The last recording will be August 3. Recordings resume August 11.
Can I still use my old app?
No. Your old app is generated by Mind Body. If you like to book classes using an app on your phone you will need to download the Momence app via the Apple App Store or Google Play Store. [1]
I use Momence for another studio or gym — will I need to set up a new account?
Will I have to have separate passwords?
If you already have an account with Mountain Yoga you do not need to create a new account in Momence. All you need to do is change your password using the link that Momence will be emailing you next week. That will be your new password to use for access to ALL your Momence studio accounts. In other words, each studio does not require a separate password.
What is I'm on your mailing list but have never been to the studio before?
If you are not a current customer of Mountain Yoga, you can set up a your account in Momence and start attending classes!
What if I still have questions?
Just ask.
Give us a call, send us an email, or click the chat button below. We're always happy to help.